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Seems like another person dropped the ball on your Optik Television box. I might abide by up with them for getting this sorted out.

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Having said that, the most beneficial just took place. Following speaking to Telus small business, I wasn't satisfied with the program supplied and questioned to get tranferred towards the LOYALTY dept. She altered the price of the info program but increased the price of the phone for the net of -$1. WHAT A JOKE!!!

I named Telus CS at 8.55AM Mountain time plus they hanged up on me, stating which i must call through "typical office hours". Is that this for genuine?

I don't remember ever registering or mentioning the organization beneath my profile. The support workers (in Philipines) advises me that it's a concern for your service provider of the person I identified as, which I uncover rather absurd. 

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This is the most Awful experience I've experienced with trying to phone to have clarification on some demand I had been hardly ever told about might be on my bill.  If Here is the situation they may have falsely advertised to me from the start!!  I will never sign on with this particular enterprise once again 

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  I'm instructed to talk to Loyalty and backbone and even now receiving no wherever.  I've managed to talk to 2 individuals who referred to as on their own managers within the Philippines, who could not assistance me.

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I had been just planning to leave some suggestions (and also to vent) so that maybe Telus might make communication easier Down the road. The entire ordeal was extremely distressing - throughout a bit digicam I wished to return. 

Back inside Telus TV support Canada your day, you had a choice of businesses. Now Now we have megacorps that swallow just about every choice alternative up and you also're remaining with 3 choices spanning a whole state, all of which collude with eachother to extort It truly is customers.